The following exercise has been taken directly from the Word '97 book to give an indication of what the exercises are like. Create a new file, and save it to disk as wpoperat. Enter the following document using whatever Fonts you like. The heading is on one line and the paragraph on the next, formatted so that it is indented. To make a hanging indent: go to Format, Paragraph & set Left Indentation to 1cm   OR Hold Ctrl and press     t     and then press Tab at the beginning of the first line so the whole paragraph lines up. To undo hanging indent, just press the backspace. ATTRIBUTES OF A WP OPERATOR Some people are better suited to word processing than others and the following points summarise some of the aptitudes and skills which are required in addition to training. KEYBOARD SKILLS Keyboard skills and a knowledge of correct type-writing display, together with a good typing speed are necessary for an efficient operator. ENGLISH An operator should have a good knowledge of the English language including spelling, grammar and punctuation. Although many systems have a spelling check available, the onus is still on the operator to input material which is well constructed and correctly spelled and punctuated. CONCENTRATION An operator should be able to concentrate wholly on the job in hand and be happy working with a machine. METHODICAL APPROACH It is important for an operator to work in an orderly manner in all aspects of the system and this includes recognising the importance of file codes backing up data and retention times. ADAPTABILITY An operator should be able to cope should the system break down or if the software is updated. A calm, adaptable approach is required so that any crisis is dealt with in a practical manner. Check the spelling. Proof read your document and save the final draft to your disk. Preview, print and close your document.